We ship to all states Australia wide with a flat rate cost per bag. Shipping is provided by Australia Post with standard postage delivery times.
Once your order is paid and processed, we usually ship the product from our Melbourne, Victoria warehouse the following business day.
Depending on which state you live, the delivery times may vary between 2-5 business days. For more information, please visit the Australia Post domestic delivery times webpage.
If you have not received your product after 2 weeks, please contact us.
If you are not fully satisfied with our product, we will gladly refund you the full amount within 7 days of receiving your purchase.
Simply email us via our contact form and provide your reason why you are not satisfied with our product, and we will get back to you to confirm proof of purchase and arrange a refund into the account you originally paid with.
If you haven’t received a refund within a few weeks, please double check your bank account again and contact your credit card company or bank as it may take some time before your refund is officially processed.
If you’ve done all of this and you still have not received your refund yet, please reply back to us from the initial email correspondence, or send us another email via our contact form.