FREE SHIPPING ON ORDERS $200 OR MORE!

Shipping and Refund Policy

Shipping policy

We ship to all states Australia wide with a flat rate cost per bag. Shipping is provided by Australia Post with standard postage delivery times.

Once your order is paid and processed, we usually ship the product from our Melbourne, Victoria warehouse the following business day.

Depending on which state you live, the delivery times may vary between 2-5 business days. For more information, please visit the Australia Post domestic delivery times webpage.

If you have not received your product after 2 weeks, please contact us.

Refund policy

If you are not fully satisfied with our product, we will gladly refund you the full amount within 7 days of receiving your purchase.

Simply email us via our contact form and provide your reason why you are not satisfied with our product, and we will get back to you to confirm proof of purchase and arrange a refund into the account you originally paid with.

If you haven’t received a refund within a few weeks, please double check your bank account again and contact your credit card company or bank as it may take some time before your refund is officially processed.

If you’ve done all of this and you still have not received your refund yet, please reply back to us from the initial email correspondence, or send us another email via our contact form.

Kava Pacificus Leaf Background

Frequently asked questions

Disclaimer: The information provided on this website is from publicly available literature and our own experiences related to Kava. Our Kava product is intended to be consumed as a social drink and should not be used to treat, cure, or prevent illness or disease. If you suffer from health issues, take medication, require treatment, or have any other concerns, we advise that you consult your GP if Kava can be safely consumed.

Kava is a crop native to the Pacific Islands, where the root of the plant is used to prepare a beverage that provides a mild sedative effect.

Kava Pacificus is organically grown and naturally harvested in Vava’u, Tonga, in the South Pacific Islands.

Kava is known for its mild sedative effects, and depending on the individual and amount of Kava consumed, the effect will differ between person to person. The common effects of Kava when consumed in moderation include a sense of overall physical and mental relaxation and tranquillity. Kava promotes restful sleep, muscle relaxation, and improve symptoms of pain.

Due to the effect of Kava, we advise to only consume in moderation as it may cause drowsiness.

There are several methods to prepare kava, and we provide the more traditional instructions on our bags.

  1. Measure 100 grams of Kava into a strainer bag
  2. Mix the Kava with 2 litres of water in a large bowl
  3. Once the Kava is well mixed, serve in a small bowl

Ensure to store the Kava root powder in a sealed bag or container and in a cool, dry place.

Kava root powder can last for several years when stored correctly, however, it can spoil due to moisture, heat and simply being too old. We include a best before date on all our bags as a guide. If the Kava does not taste as it should or smell mouldy, we advise to not consume it and purchase a fresh bag.

Yes we do. Please refer to our Shipping and Refund Policy for more information.

Yes we do. Please refer to our Privacy Policy for more information.

Yes we do. Please refer to our Terms and Conditions for more information.